About Us

MotorAid Ltd is a Premier independent German car specialist since 1996, servicing and maintaining our customer’s German cars at two locations in Essex; Basildon and Hainault. Located at Basildon is also our Commercial vehicle garage that takes care of all makes of vans, trucks and trailers. In January 2015 we have started up our in house Body Repair Centre, with full repair capabilities to deal with minor scratches to major accident repairs, most recently we have expanded into Vehicle Leasing and Prestige Used Car Sales.

Due to our current growth we are now looking for new team members to operate a late shift from one of our Bodyshop Workshops in Basildon.

The Role

• Dismantling and re-assembling, re-alignment accident damaged vehicles in line with manufacturer standards following Thatcham/Manufacturer repair methods and to highest possible standard.

The Individual

• Have current / recent Bodyshop experience as an MET Technician / mechanic be motivated.
• Have attention to detail and quality repairs.
• Current ATA or NVQ equivalent certification.
• Hybrid or EV Certified
• Previous ADAS and/or 4 wheel alignment trained.

Key Tasks

• To dismantle and rebuild vehicles as instructed by Estimate/Job card, or special instructions from the workshop manager.
• To report unseen damage absent from the Estimate as soon as it is identified.
• To assess tool and equipment requirements, and to report damaged or faulty equipment immediately.
• To maintain a clean, tidy and safe working environment.
• To attend meetings and training programmes as and when required.

The ideal candidate will have served an apprenticeship as an MET Technician and will therefore be qualified with NVQ, City & Guilds, ATA or equivalent. However we would also welcome applications from time-served Technicians as we are happy to provide certification as required for a BS 10125 standards.

A high standard must be achieved at all times. Liaising with other members of staff is essential in this role to help throughput of work.

Hours of Work:

We work on a flexible work pattern to be discussed. We are open between Monday – Friday 6.00am to 6.00pm include 30 mins paid break.

Saturday’s available on overtime rate.

Due to our exciting growth we have a Vacancy for a Commercial Service Advisor/Administrator.

We are in the process of expanding our dedicated Commercial Service Centre in Basildon giving this fantastic opportunity to join a growing team and work alongside the Existing Service Advisor’s & Workshop Manager.

About Us

MotorAid Ltd is a Premier independent German car specialist since 1996, servicing and maintaining our customer’s German cars at two locations in Essex; Basildon and Hainault. Located at Basildon is also our Commercial vehicle garage that takes care of all makes of vans, trucks and trailers. In January 2015 we have started up our in house Body Repair Centre, with full repair capabilities to deal with minor scratches to major accident repairs, most recently we have expanded into Vehicle Leasing and Prestige Used Car Sales.

This exciting opportunity has become available for a Commercial Service Advisor to join our fast paced and growing team.

You will need to have vehicle knowledge and work well under pressure.

Responsibilities of a Commercial Service Advisor/Admin:

• Meeting and greeting customers
• Providing exceptional customer service
• Responding to the service telephone in a professional manner
• Accuracy in documentation
• Taking vehicle bookings
• Raising Diary bookings and processing Job Cards
• Contact customers to confirm bookings and offer quotations for remedial works
• Manage vehicle from point of drop of to completion and invoicing stage.
• Processing order no’s, proforma’s and final invoices with customers/clients.
• Updating, processing schedules using R2C platform.

Skills And Qualifications of a Commercial Service Advisor/Admin:

• Vehicle / Car or Commercial vehicle knowledge
• Previous experience in similar role
• Confident and polite when meeting customers and extremely customer focused
• Polite and presentable, well-kept
• A helpful individual who enjoys interacting with people
• Excellent IT skills (onsite training will be provided on our own systems)

This job is perfect for a confident, knowledgeable and hard working individual to become a Excellent Commercial Service Advisor with the option to train/move into a more Senior Role with the Branch. If it sounds like you, then get in touch!

Work Remotely

• No

Due to our exciting expansion we have a Vacancy for a German Car Technician.

We have recently relocated our Service Centre in Basildon giving this fantastic opportunity to join a growing team and work alongside our current Service team and Technician’s.

About Us

MotorAid Ltd is a Premier independent German car specialist since 1996, servicing and maintaining our customer’s German cars at two locations in Essex; Basildon and Hainault. Located at Basildon is also our Commercial vehicle garage that takes care of all makes of vans, trucks and trailers. In January 2015 we have started up our in house Body Repair Centre, with full repair capabilities to deal with minor scratches to major accident repairs, most recently we have expanded into Vehicle Leasing and Prestige Used Car Sales.

The Role

The successful candidate for our Technician position will have previous experience in a similar role and strong teamwork skills. You will be welcomed into a friendly team and have the opportunity to work with an exciting product.

Salary from £32,000 depandant on experience & qualifications

A large part of the Technician position involves:

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with the Service Reception team and Workshop Control.
• Speaking with customers on occasion to provide your expert, technical opinion.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals with the use of EVHC.
• Maintaining good housekeeping standards and orderly administration of your work.

Our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Aptitude for multi-tasking.
• Manufacture training in German marques or prestige vehicles
• An eye for detail.
• Ability to work under pressure.
• Quality awareness.
• Excellent Communication skills.
• Full Clean driving license

Job Types: Full-time, Permanent

Salary: £24,000.00-£32,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Profit sharing
• Referral programme
• Relocation assistance
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Quarterly bonus

COVID-19 considerations:

We use hand sanitizer & face masks when required, we follow government guidelines.

Experience:

• service advisor: 3 years (preferred)
• Administrative: 3 years (preferred)

Due to our exciting expansion we have a Vacancy for a German Car Technician.

We have recently relocated our Service Centre in Basildon giving this fantastic opportunity to join a growing team and work alongside our current Service team and Technician’s.

About Us

MotorAid Ltd is a Premier independent German car specialist since 1996, servicing and maintaining our customer’s German cars at two locations in Essex; Basildon and Hainault. Located at Basildon is also our Commercial vehicle garage that takes care of all makes of vans, trucks and trailers. In January 2015 we have started up our in house Body Repair Centre, with full repair capabilities to deal with minor scratches to major accident repairs, most recently we have expanded into Vehicle Leasing and Prestige Used Car Sales.

The Role

The successful candidate for our Technician position will have previous experience in a similar role and strong teamwork skills. You will be welcomed into a friendly team and have the opportunity to work with an exciting product.

Salary from £32,000 depandant on experience & qualifications

A large part of the Technician position involves:

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with the Service Reception team and Workshop Control.
• Speaking with customers on occasion to provide your expert, technical opinion.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals with the use of EVHC.
• Maintaining good housekeeping standards and orderly administration of your work.

Our requirements

We expect you to demonstrate some skills that will prove very beneficial in the position, including:

• Aptitude for multi-tasking.
• Manufacture training in German marques or prestige vehicles
• An eye for detail.
• Ability to work under pressure.
• Quality awareness.
• Excellent Communication skills.
• Full Clean driving license