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The Biggest Independent Electric Vehicle Servicing Specialists In East London & Essex

MotorAid EV Servicing – Driven By Respect

Electric Vehicle Servicing

Electric Vehicle Servicing is vehicle specific – some makes and models will need more checks than others, than will incur more cost and time. We don’t make the rules on servicing, the manufacturers do, and we follow those guideline explicitly.

Our qualified IMI level 3 & 4 PHEV, MHEV, hybrid & EV technicians will be aware of any common faults, after all we know these cars like the back of our hands, we work on them daily. Our concern is longevity and to make your vehicle safe on the road. Our services will keep your car safe and reliable until the next service or MOT.

A service contains lots of checks that are not covered within a standard MOT, here is a list but it’s not extensive :

  • Checking the auxiliary battery.
  • Checking the brake fluid moisture content because with electronic braking systems you won’t feel a problem through the pedal, which can be problematic.
  • Our manufacturer Diagnostic equipment is factory linked to the manufacturer; it checks details but doesn’t always give all the answers. This is where our trained technicians come in. They also check for corrosion or dirt on the charging connectors, which could lead to a build-up of heat which in turn damages the electrical connectors.

Electric Vehicle MOT

An MOT is a basic safety check, checking specific parts of the car in accordance with a general set of DVSA guidelines.An MOT is designed to ensure the vehicle is safe at the time of test. On an MOT, nothing is removed. If a wheel bolt is missing, the car will fail the MOT. If a missing wheel bolt cannot be seen because the car has plastic wheel trims, it will pass. The same applies to every part of the car.

In general, there is no difference between and standard Ice engine MOT and a PHEV, MHEV, hybrid & EV.

MotorAid - Mild hybrid (MEHV), hybrid, plug in electric hybrid (PHEV) & electric vehicle specialist.

At MotorAid Ltd we are Essex’s Premium independent mild hybrid (mhev), hybrid, plug in electric hybrid (phev) & electric vehicle specialist. We are awarding winning in customer service and the leading independent in the county.

Historically you will know MotorAid Ltd & formerly Merc-Aid Ltd as German Premium Independent garage specialists. Nothing has changed, we offer the same high-level service, diligence, and value for money that you have always had. Weve been working hard behind the scenes to make ourselves the leading new vehicle technology garage in Essex. Team training, diagnostic re tooling, updated software, and hardware to give our customers the opportunity to repair your vehicle outside the main dealer network and get better service and value for money. Some things do not change !

You will find a list of Hybrid and Electric vehicles below that we deal with. Ask if your make or model is not listed. It is important to know that we have qualified technicians to IMI level 3 & 4, this gives you complete peace of mind and assurance that repairs will be conducted in accordance with your manufacturer’s guidelines and safely. Remember, that all servicing and repairs can be conducted on your hybrid or electric vehicle without compromising your manufacturer’s warranty. If your main dealer says otherwise, tell them to contact us on 01268 591558, because wed be glad to listen to them…..and put them right ! 

Never has there been a better time to dive into the world of hybrid and electric vehicles and we are here to help every step of the way. The British Government stipulated that from 2030 the production of I.C.E (internal combustion engines), will be stopped in the UK, imports too. The world of EV and hybrid vehicles have now at the fore here at MotorAid Ltd. You never need to worry, MotorAid are here to help every step of the way with your electric, PHEV, MHEV & hybrid service, MOT repair and diagnostics on your Audi, BMW, Mercedes Benz, Mini, SMART & Volkswagen at our locations in Hainault, Romford, Ilford, and Basildon, Brentwood, Billericay, Southend, Chelmsford areas.

Christopher Allen
Christopher Allen
Used MotorAid a few times now, always a good service and great customer care.
Lewis Wearon
Lewis Wearon
Very good service had steering lock replaced due to intermittent starting they had diagnosed the issue very quickly very satisfied thanks motor aid
Gary Dyer
Gary Dyer
Fast, efficient and friendly. Plus far better pricing than main agents.
Lee Robertson
Lee Robertson
Phoned Monday as car wouldn't start, told the earliest was Thursday but could leave car there. Dropped off car at around 1030. Got call at 1345 told couldn't find anything on initial diagnostic and needed another 2hr check. Got another call 1hr45 later saying problem had been found and parts ordered and would probably be ready Friday. Got call Wednesday saying car was ready. Brilliant and quick so friendly as well. Will now use as main garage.
Kenneth Atienza
Kenneth Atienza
Excellent customer service! I took my car for service, MOT and fitting of new wipers and rear light unit recently, I am very pleased with everything I can tell they have look after my car really well. I would like to thank Jo for her honesty and great advice when I inquire about my brake disc. 5 star ⭐️ communication and exceptionally reasonably priced. I will be a regular customer from now on. Thank you MotorAid Basildon! 😊
Denise Bell
Denise Bell
Helpful, very friendly and efficient. Car was booked in for MOT. I decided to wait and was seated in the comfortable waiting area with TV and magazines and was offered a lovely coffee. The car was back within the hour. Would highly recommend.

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