Had a full service and MOT carried out to a high standard and well communicated from start to finish. Highly recommended
I was recommended to use MotorAid due to the issues I was having with my Mercedes. I was fed up with poor service and follow up from other garages so I was willing to try them. What a huge difference in service from the minute I called them to taking my car there and then to the collection of it. They are amazing, the diagnostic was done promptly and a call was made directly after with all information. Jo is knowledgeable and has a great customer service style without being patronising. Very helpful. I will only use this garage with any future requirements Thank you
Highly recommended. Very professional.
Mandy and her team at Commercial Vehicle repairs dept couldn't be more helpful. I was unable to start my Mercedes Vito after initial diagnostics for an ECU problem but they were kind enough to organise a lift home for me! They have been very accommodating, waiting for a part im getting supplied, and hopefully will be able to rectify my non start issue. Even though my van is out of action its great knowing they are keen to do all they can to get me back on the road.
Replaced faulty Nox sensor on my Mercedes C200 Sport Saloon. I was kept well informed by the Basildon team who were helpful at all times. Very pleased with service from MotorAid
Good service and communication
9 years since we worked together and both departments, commercial and cars are simply helpful. My main concern is to have a safe motor on the road and this is what I get. Regards Alin
I had an absolute nightmare with my car and they helped me every step of the way, very happy with the service
Car was booked in for full service and NOX sensor. All works was completed in one day. Car is now running great. Very happy with service received. All staff were very helpful and polite.