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Originally called MercAid, we were Mercedes Service Specialists. Now with over 21 years of experience we can offer you high expertise so your Mercedes is in safe hands at MotorAid. We offer the following Mercedes-Benz services:


We look after all makes and models of Mercedes-Benz. Mercedes Servicing includes your A Class, B Class, C Class, E Class, S Class, CLS, CLA, CLC, GLA, GLC, ML, GL, SL, SLK Ranges plus all AMG’s. Our servicing will not affect your standard 3 years warranty.

Depending on the age and mileage of your vehicle, your dashboard will display either ‘A’ or ‘B’ and may show a number after the ‘A’ or ‘B’ (ie A1 Service, B1 Service, A0 Service, B0 Service, A7 Service, B7 Service, B3 Service, A3 Service) The letter indicates the type of service, the number indicates additional items are required.

We are specialists in Mercedes Servicing and maintaining London Vito Taxis, including all repairs, diagnostics etc.

Our A Service includes the following:

  • Engine oil and filter change
  • Minor inspection including lights, fluid levels, brakes & tyres inspected
  • Screen wash added
  • Online service book updated or service book stamped

Our B Service Includes the following:

  • Engine oil and filter change
  • Pollen / combination filter replaced
  • Dust filter replaced (Where fitted)
  • Major inspection – Full vehicle inspection including all underbody, steering and suspension components.
  • Operational check of all electrical components.
  • Engine diagnostics carried out
  • Brake inspection – Inspection of brake pads, discs and hydraulic fluid.
  • Screenwash added
  • Online service book updated

*Models prior to 2010 may have slightly different service schedules if they are on the assist plus service schedule.
**Service schedules can vary slightly, for more details please contact us.

  • Additionally to the A or B Service, we can carry out a brake fluid change. A brake fluid change is necessary roughly every 2 years or so.
  • Additionally to the A or B Service we can conduct air filter replacement, fuel filter replacement, and spark plugs are replaced as per service schedules. Typically the air filter is replaced every 50K or 4 Years, whichever comes first, as are spark plugs and fuel filters (in diesel models).
  • Additionally to the A or B Service, the gearbox oil and filter are renewed as per service schedules. This includes replacement of oil, filter, sump gasket, sump bolts (7 Speed Gearboxes), gearbox magnets. Additionally, the torque converter is drained where a drain plug is fitted. Intervals can vary.
  • We can carry out full diagnosis and fault finding for your Mercedes using our Xentry Diagnostic machine (Formerly known as the STAR machine).
  • We can carry out online SCN coding as required when replacing various components including: steering locks, ignition switches, headlamps, seatbelts, SAM units, amplifiers, ESP/ABS control units, engine ECUs, gearbox electrics plates and valve chests.
  • Your Mercedes Digital Service Book will be updated and you will receive a printout that will be stamped and signed by our professionals. All servicing carried out is in accordance with your vehicle’s service schedule and will not invalidate your standard 3 years warranty.
  • Wheel alignment (sometimes referred to as tracking or geometry check) involves correcting the tracking and/or camber angles so that they are accurately re-set to the original manufacturer’s specification
  • Your vehicle will be serviced using genuine Mercedes and OE parts.
  • All of our oils are approved to the Mercedes specification – we are currently using Mobil 1 / Texaco oils. Specification sheets are available upon request.
  • Air conditioning systems require maintenance too, over time they may leak the refrigerant gas causing the system to stop working. We can carry out re-gassing, repair and maintenance. If the air conditioning smells when operated, there is likely to be a build-up of bacteria in the vent system / pollen filter – we can run a cleaner through the system if required.
Paul Gribbon
Paul Gribbon
Good communication - both remotely and in person. Friendly and flexible - easy to do business with.
Stella Colkett
Stella Colkett
Just had another service on my car with Motoraid As usual very reliable and professional service
Steev Jones
Steev Jones
Popped my Jaguar XE in for an MOT. Turns out my tyre pressure monitor was playing up. They sorted that and my car passed the MOT. Fantastic communication throughout. Would defintely recommend
Shane Clarke
Shane Clarke
Great service! Dropped the car in the morning and was kept up to date with details. I was provided a courtesy car during the diagnostic and repair allowing me to continue with my day. Absolutely fantastic staff and would definitely go back again.
Phil Tate
Phil Tate
Great service
Martyn Ullman
Martyn Ullman
Excellent throughout, great customer service, friendly and car returned quickly.
Redders Redmond
Redders Redmond
Excellent customer service, very reasonably priced and reliable. I have used them for several years (x3 different cars) they always been great.
Christopher Menzies
Christopher Menzies
Very impressive! - Give this team a try !! - The basics- they answer the phone and they return your calls. I tried two other companies for a major repair to our vehicle but they both fell short, and by a long way, of the levels of customer care provided by MotorAid. Thank you.
Gemma Price
Gemma Price
Saved me so much for doing my MOT at such short notice when everywhere was fully booked. Even manage to have completed within half a day so i could get back to my self employed job straight away.

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